Frequently Asked Questions
general: amanda related | most commonly asked
digital products: general | meditations | ebooks | ecourses | membership
- scroll through to find your section -
- Amanda related -
1. How can I contact/email/message you (amanda) personally?
Essentially all of my daily emails go through my team prior to reaching my desk.
In order to serve you better and continue to provide you with the quality content you deserve, an email system is in place. For contact emails click here.
2. Do you ever work with mediums/clients one-on-one?
I sometimes open private slots periodically throughout the year (usually in the fall if I do) and when this happens, the slots are generally offered to members of the website first and tend to sell out from there. If you are a local student and serious, email firstname.lastname@example.org.
3. How did you become a medium?
I have always been a medium. However, like most mediums, I did not fully step into these gifts until later in life. I began seriously paying attention after my father's death in 2006, then, from giving readings in my apartment in graduate school to where we are today - my journey has been full of amazing teachers and teaching moments. It continues to be to this day. Learn more about my journey on my About Page.
- Most commonly asked -
1. I think I'm a medium, but i'm new to all this. Any suggestions?
I suggest learning everything you can. Knowledge is your friend, be a sponge.
After that, there's over 670+ articles on the topic that can be found for free on the blog, where more advanced stuff can be found in the membership area of this site.
2. I've recently lost someone I deeply love, how can I reconnect with them?
It is completely safe to communicate with your own loved ones in Spirit, no matter what religion you may be or belief set you may have. You don't even have to be a wholehearted believer to start to attempt the connection, in many cases, your own loved one will start to reach out to you first.
3. I have a problem with a Spirit. What do I do?
One of the best things you can do in dealing with any paranormal/spirit issue is to always remember to be calm. I understand the fear, I have been there too - I get it. However, what I have learned over the years is that any reaction that is not patience, neutrality or compassion generally makes a situation worse than it is - spirit situations included. Take a moment - take a deep breath. Then two more, if you have the time. Dealing with Spirits can be serious, but it does not have to be scary.
4. do you offer private readings?
Currently, private readings are not available for sale or purchase on my website. For those looking for an immediate reading or to have other private spiritual services performed, please check out these resources:
- A Psychic Medium & Spiritual Healer Intuitive Practitioner Directory
- A Listing of Other Psychic Mediums In My Area
5. Can you refer to me to someone I can work with personally?
Check the Member Directory for a listing of practitioners.
Meditations, Email Courses and the Membership Program
- General Questions about purchases -
1. I'm hesitant about providing my credit information online. How secure is your check-out purchase?
I use PayPal as my check-out provider and have worked with PayPal for over 10 years. PayPal has a highly secure checkout process and you can learn more about my check-out provider here.
2. I don't have a PayPal account. Can I still buy something?
Yep - you can check out with debit or credit card, through PayPa's system, as well.
after you add and item to your cart, you'll be directed to a checkout page with a bright yellow "Check Out With PayPal" button - click on it. Then you'll be presented with two options:
> Pay with my PayPal Account
> Pay with a debit or credit card, or PayPal Credit
The first tab may be open and expanded. If it is, scroll down in your browser window to reveal the second option. Wa-la!
3. I'd like to pay for my purchase via phone. Can I do that?
Unfortunately, no. This is a small, family-run business and we don't have the on-call staffing available to take phone orders. Payment for purchases is taken via a highly secure checkout process (see #1).
4. What Is Your Refund Policy?
All digital purchases are 100% non-refundable. We encourage you to shop mindfully and wisely before purchasing.
If you are not sure you'll like the ebook, eCourse, meditation, or membership, and you're worried about making the purchase, take some time to explore the website, the blog and my social pages. Chances are, if you like what I offer for free, you’ll be happy with your purchase.
By purchasing a product or service through me, you agree to the Terms & Conditions - so make sure to read them.
1. I just purchased a guided meditation and I can't find my download email. Where is it?
After you purchase a guided meditation from the website, you will be sent an email with your purchase order download to the email account associated with your check-out process. In many cases, this is your PayPal email.
Check your email inbox for your product email - make sure to check your trash, promotion, spam or junk folders. If you have an email filter service, such as Unroll.me, check this service’s round up for the day before panicking.
Before contacting us, make sure to search your email inbox and all the folders - sometimes our office's files are filtered to the spam box accidentally. Then, search your email inbox for the sender, "Amanda Linette Meder" to see if that pulls up any leads.
Still can't find it?
1. Try entering your email here to have the files automatically re-sent to you.
2. If that doesn't work, send an email to email@example.com and we can retrieve the purchase.
2. Help! I can’t get the meditations I purchased to save.
Meditation downloads are sent to you via email following your purchase. The download links plus instructions to download are included in a PDF package that you receive. For your convenience, we have set it up so you can both stream and download your files.
To get a meditation that you purchased to save for download, right click on the play window. Chances are if it isn’t saving, the issue is with right clicking. If you do not know how to right click and you have a Mac, please refer to this article for help. If you know how to right click and open the ‘Save file as’ box, then the problem might be with your default download folder.
All computers have a default place as to where new downloads are saved. In most cases, this folder is called “Downloads” or “Recent Downloads.” To find the files that you’ve recently downloaded, simply locate this default location - your meditations will likely be there. You can also set a downloadable file location for your computer to prevent further issues in finding downloads.
3. How do I download a meditation I purchased to an iPhone 5, Android, Tablet?
All downloads are formatted to be best received and opened on a stationary computer or laptop.
Please refer to to the technical manual for your mobile device to find out how to download and save external files on a mobile platform. There are different methods and techniques for all the diverse devices out there. We have found that in most cases, the process works best if you save your downloadable meditation to a stationary computer or laptop, and then transfer them over to a mobile device at a later date.
4. I’m a member - what meditation bonuses do I receive?
Thank you for your membership! Members have access to a meditation library with 30+ exclusive found nowhere else special meditations tailored to healing various situations, energy states, blocks and so on.
where they can both stream and download a number of meditations, at their convenience.
Members also receive discounts on all newly released public meditations.
5. i'm hearing impaired. are audio transcription of your meditations available?
Not yet! Amanda and her team are currently working on converting all offerings on this site to be more accessible friendly to all. In the meantime, please check out our wide array of written and video offerings.
1. I downloaded the eBook I purchased and I can't open it. Why not?
The eBooks are in Portable Document Format (PDF) and you need a PDF document reader to open them. Thankfully, PDF is such a universal document format for digital files, most newer computers and devices have PDF readers automatically installed. These PDF readers (also called Document Viewers) will automatically open your file for you.
But if you don't have one, your eBook may not open. Simple fix.
Get a free PDF reader installed on your device:
On a computer -
If you have an older computer or you aren't sure if your computer has a PDF reader, download a free PDF reader here. Try this and then try to reopen the file. Generally, this is all it takes!
On a mobile -
Same as above! If your phone/tablet doesn't have a PDF reader APP, there is going to be no way to open a PDF document. Thankfully, this is easy to fix. Find a free PDF reader app for Google Play here or for iTunes here.
The other possible issue may be a slow load speed due to available device memory - simply give the document a few minutes to fully load before scrolling all the way through.
2. i downloaded the ebook i purchased and I can't find it. Where is it?
All computers have a default place as to where new downloads are saved. In most cases, this folder is called “Downloads” or “Recent Downloads.” Some computers automatically save to "Pictures."
To find the files that you’ve recently downloaded, simply locate this default download location - your eBook will likely be there.
You can also set a new default for your downloadable file location to prevent further issues in finding recent downloads.
Still can't find it?
- Make sure to check your spam, promotions or junk folders to download it again
- Search your email inbox for "Amanda Linette Meder" to re-download the document
- Try entering your email here to have the file automatically re-sent to you
If none of those options work, please send an email to firstname.lastname@example.org and we can help retrieve the purchase.
1. I just purchased my eCourse.
How come it hasn't started yet?
In your product email, there is a PDF that includes the enrollment instructions for your course. This email will be sent to the email account associated with your check-out process.
There is a link in that email where you will manually sign-up for your course. Buyers of multiple courses can shop all at once and then start their courses whenever they are ready to begin each one.
To start your course, please click on the link in your purchase email PDF, enter your name and the email address you'd like to have the course materials sent to each day, and confirm your subscription to the course link.
Can't find your original product email to start your course?
- Make sure to check your spam, promotions or junk folders
- Search your email inbox for "Amanda Linette Meder"
- Try entering your email here to have the files automatically re-sent to you
If none of those options work, please send an email to email@example.com and we can retrieve the purchase email for you, which includes the link needed to start your course.
Where is my Day 1 email?
Your Day 1 Email is sent to your email immediately after you confirm your subscription to the course, and all subsequent daily emails will be sent at that same time, each following day.
If you purchase your eCourse at 2:03 am EST on September 3rd, but don't officially sign up until 11:13am on September 3rd, you’ll receive your Day 1 email that same day - around 11:14 September 3rd and then at approximately 11:14 am on September 4th, then 11:14 am every continuing day of your course.
Unfortunately, once you officially sign up for your eCourse (which you can do at any time following your purchase, as we send you the manual link allowing you to sign yourself up whenever is right for YOU), we can't change the time your course daily lessons are sent at.
In a different Timezone than US Eastern? You will receive your Day 1 email whenever you officially sign up and confirm your registration, as corresponds to your timezone. Please check Timebie.com for the local time conversion and from there, you can calculate when to expect to receive your daily course emails. Please be patient. Sometimes emails take between 5-15 minutes to travel through and may not arrive exactly at the same time each day.
2. I love your course so far, but I haven’t received my Day 4, Day 7, Day 12, etc email. Where is it?
Check your trash, promotion, spam, and junk folders - the email may have accidentally gotten filtered.
If you have an email filter service, such as Unroll.me, check this service’s round up for the day.
Search your email inbox with the subject line for the course you are taking or the file name you are looking for. Then, search your email inbox for the sender, "Amanda Linette Meder" to see if that pulls up any leads. You will likely find it buried in there somewhere! Still nothing? Send an email to firstname.lastname@example.org and we'll send you what you need.
3. I want my eCourse lessons to be sent to another email address.
No problem! Once you check out, you are send a product PDF that includes instructions for you to officially register for the course. When you officially register for the course, you can enter any email you'd like.
4. How many ecourses do you recommend I take at once?
One. The ecourses are designed to take you on a spiritual, emotional and intuitive journey of transformation and shift. Lessons and exercises are intentionally arranged to build on the next and create the optimal level of growth that is healthy for your soul each day.
5. I didn't finish my ecourse. Can you restart it?
Unfortunately, no. We ask that you go back through your email archives, do a search for the Course Title and pull up the lessons you have been sent. Save your previous lessons and retake the course at your own pace.
eCourses can begin any day after your purchase.
To make sure you have the time and space to get the most out of your material, we ask that you wait to officially register for your course until you know you can give it your full attention.
6. Do eCourses include meditations?
Some of the eCourses do include an audio meditation component.
With the exception of the Talking to Spirits eCourse, an abridged, written meditation transcript is included in all eCourses where audio guided meditations are provided as part of the course. Please check each eCourse’s description to see if and how many meditations are included in the course of your interest.
There are many ways to learn and develop that do not included formalized meditation, but are just as useful and beneficial. Thus, in each eCourse you'll find a diverse set of learning activities, lessons and exercises, where meditations are included where needed.
7. I’m a member - what eCourse bonuses do I receive?
All members receive free complimentary enrollment on most new eCourses during the month of their release. Occasionally I open up special free enrollment on certain older courses for members, depending on that month’s Membership lesson and focus. So if you ‘missed’ a course release, don’t worry! It will likely be back for you when the time is right.
1. Is your Membership Program for people who are aware of their gifts or is it to open up gifts?
The Membership Program is designed on the premise that we are all always learning. Both those who are newly developing and identifying their gifts and those who are more advanced enjoy the membership program equally as much. Amanda salt and peppers both beginning and advanced techniques into her videos, meditations and articles each and every month - so there is sure to be something for everyone.
2. I love your Membership Program, but I only have a limited amount of money for development. I’d like to spend it on classes instead.
The Membership Program is basically a continual development class that you take at your own pace. You can login in, access the lessons, practice meditations, watch the videos - all on your own time. In addition, the Membership Program regularly features advanced classes for members only. As always, more great stuff is on the way!
3. Can you really develop your gifts online?
The global nature of technology is indeed a perfect match for the universal nature of the world of Spirit.
When we connect with Spirit, we are not bound by the physical. In soul or spiritual development work, it’s all about energy - which can travel beyond physical bodies and objects. Through the technology of the internet, we can tap into energetic growth and connection from anywhere. Most learning and growth actually happens independently, as well, so working towards your own development virtually, in the comfort of your own home, is suited for a wide array of paths and constitutions.
4. How can I cancel, renew or change my membership access?
To cancel, you can simply login to your membership profile and change your subscription status or remove your payment information to no longer auto-renew.
What is your refund policy?
All digital purchases are 100% non-refundable upon purchase. Review our full Terms & Conditions here.